Frequently Asked Questions

Flexstone is a line of premium urethane coatings. The system is comprised of both a thick urethane base coat and a UV stable topcoat system. There are two different systems for the protective top layer. The standard colour coat is a thick, flexible, and durable urethane deck paint (applied over base coat). The standard colour coat is available in 4 colours. The second finish type is a textured stone finish which imitates textured stone but retains its flexibility. The appearance is achieved by applying a thin layer of urethane top-coat, broadcasting a blend of fire-resistant acrylic chips, and finishing with a clear urethane topcoat.

 Flexstone is entirely eco-friendly for a variety of different reasons. First, the base coat is 100% solvent-free (water -catalyzed). This property allows it to be applied over existing coatings, other urethanes can not do this because the solvents will dissolve the membrane below. This feature allows homeowners to apply the product over old vinyl, urethane, or fiberglass membranes; keeping roof and deck debris out of our landfills. Secondly, the UV stability and reflective nature of the finish coats save on building energy costs. This means that air conditioning units run for a fraction of the time during warmer months and the seamless insulation properties of the product retain building heat in during the colder months. All components of the Flexstone System have low VOC content so air contamination is controlled and limited. 

 No. Both the textured stone finish and standard colour coat finish have a good amount of traction. The standard colour coat is finished with silica sand which is back-rolled into the top coat. Applicators can simply add more or less to get the amount of traction that makes sense for your job. The textured stone finish is made up of acrylic chips broadcasted into the surface. These are sanded before applying a clear coat. The amount of sanding dictates the coarseness of your surface so homeowners can get the right amount of grit for their needs. These highly customizable options can’t be offered by products like vinyl. 

 Flexstone products warranty varies from 10-20 years depending on traffic / abuse / applications etc.  L&B Custom Coatings also offers a one year installation/workmanship warranty unless otherwise stated. 

 Unlike rolled out products like vinyl decking, repairs to Flexstone are incredibly simple. Say for example, you drop a red-hot charcoal briquette on your Flexstone deck; The coal burns an unsightly scar into your great looking deck. Regardless of what finish you have, the area can simply be sanded, wiped down with a solvent (we recommend xylene), and re-apply your finish coat(s). The deck will look like new. 

 Flexstone on a residential sundeck will last indefinitely, but 20-30 years can be achieved easily. On industrial or vehicular applications, the membrane may begin to wear down after heavy traffic, but even then you will get at least 10 - 15 years out of the membrane before any repairs or re-top coating is required. The longevity of our product is why it is so easy for us to warranty the product. 

That's great!  With a little research, Flexstone does sell itself.  L&B Custom Coatings requires all customers to pay the initial 50% deposit prior to booking.  This deposit is used to purchase the product specific to your job with the selected colour, because of this all deposits are non-refundable.  

L&B Custom Coatings strives to get all jobs complete in a 3 day time frame.  As long as extreme preparation is not needed, you will be enjoying your new space in no time.  Unfortunately, due to unforeseen circumstances like weather, we do get delayed with our schedule and completion days.  Flexstone product cannot be installed on rainy days and therefore we do run in to scheduling delays but always work to get back on track as best as possible.